"And whos your Neighbourhood Hero", I looked at 7 year old Keya and ask. "The Elevator operator! He works the entire 8 hour shift with a smile on his face. Hes always welcoming people into the elevator with a big smile - and it transforms so many peoples days. He doesnt have to keep smiling, but he chooses to. He is my hero!"  Miraculously, I find myself smiling - it was like the the elevator-operators kindness had blessed my day too, all ... read full story